Over 15 years of development, we’ve learned just about everything there is to know about help files, user guides, and manuals. Not alone? No problem! You can use multi-user mode to work on a single project!ĭr.Explain is a professional help authoring tool. Just import all your existing technical documentation from various sources and continue working on a single well-structured project then, you can publish user manuals in the necessary format(s) when required. You want to update your user documentation in a snap and quickly deliver the latest version to all end users. Finally, you have to admit to yourself that a readme file isn’t enough. The knowledge base is getting more bloated and chaotic. Still, your software is constantly developing, becoming more and more complicated. You’ve probably at least banged out a readme file in MS Word, right?
Eventually, your entire job will consist of tech support. You’ll be bombarded by questions from employees, whether they be accountants, marketers, salespeople, or factory workers, and they’ll eat you alive. Are you writing software for internal use within your organization? You may not have to fight for customer loyalty, but it’s still no good without decent software documentation manual.
